Privacy Policy

 

Blue Lily Studios (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.bluelily.com.au and interact with our services. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

 

WHAT INFORMATION WE COLLECT

We may collect the following types of personal information:

  • Contact information: such as your name, email address, phone number, and business details.
  • Website usage data: including IP address, browser type, pages visited, and time spent on our website (via cookies or analytics tools).
  • Project-related data: such as content, branding assets, or login credentials provided for website design or development work.
  • Payment and billing details: if you engage our services.
 
 

HOW WE COLLECT INFORMATION

We may collect information when you:

  • Fill out a contact or inquiry form
  • Subscribe to our newsletter or blog
  • Engage our services or communicate with us via email, phone, or social media
  • Use or browse our website

WHY WE COLLECT YOUR INFORMATION

We collect personal information to:

  • Respond to inquiries and provide quotes or proposals
  • Deliver our web and graphic design services
  • Communicate with clients and provide support
  • Improve our website and services
  • Send marketing communications (if you have opted in)
  • Meet our legal and tax obligations

DISCLOSURE OF PERSONAL INFORMATION

We do not sell or rent your personal information. We may share it with:

  • Trusted third-party service providers (e.g. website hosting, email marketing platforms, payment processors) as needed to deliver our services
  • Legal authorities if required by law or to protect our rights

All third parties are expected to comply with privacy standards that align with Australian law.

COOKIES AND TRACKING INFORMATION

Our website may use cookies and third-party analytics (such as Google Analytics) to collect information about your browsing behaviour. You can control cookie settings in your browser or opt out of Google Analytics tracking using the Google Analytics Opt-Out Add-on.

STOREAGE AND SECURITY

We store personal information in secure digital formats using reputable service providers. We take reasonable steps to protect your data from misuse, interference, loss, unauthorised access, modification, or disclosure.

ACCESS AND CORRECTION

You have the right to request access to the personal information we hold about you and to request corrections if needed. To do so, please contact us using the details below.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date noted at the top.

CONTACT US

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Blue Lily Studios
Email: ask@bluelily.com.au
Phone: 0434 177 144
Website: www.bluelily.com.au